Hilton Garden Inn Jacksonville Downtown Southbank
O que os Hóspedes Dizem
From the start Jeff Mercado exemplifies great customer service support. He was welcoming apologetic, attentive.
Carlissa
fevereiro de 2023
Hello, my name is Vanessa Wattley, my dad and my stepmother and I stayed at your hotel for a few days. The staff was very nice. I would like to say a special thank you to Mrs. Rose Haskins she was always smiling, very helpful, and kind. When we came back late from the conference we forgot to get clean towels. Rose gave us clean towels. The second day of our stay was very hectic. When I booked my room through a third party, breakfast was supposed to be included for myself and my family. Rose allowed my 75-year-old father to have breakfast for free. And, the wonderful lady who was placing the orders for breakfast allowed me and my stepmother to have a free breakfast also. Thank you again to sweet Rose and her great staff and chef for a wonderful stay. Thank you, and have a blessed day. Sincerely, Vanessa Wattley ❤️
Wattley
junho de 2023
We came in to see the Dallas vs Jacksonville game. Room was neat, hotel was nice clean overall. Staff was very accommodating for us coming in on train early Saturday morning.that was awesome! Good location there was a close bar and good BBQ restaurant close. All and all would recommend this hotel...
Charlie
dezembro de 2022
Great location for our trip and staff. Fairly large bedroom. Bed was ok but only 4 extremely soft pillows ( 2 medium and 2 soft would have been better)
Kimberly
abril de 2023
The room was clean. The staff was friendly. My stay almost felt like home away from home.
Latoya
abril de 2023
Location was great (visiting family at the hospital).
Tiamara
abril de 2023
Location was great if your doing anything in the center of Jacksonville. I mean your no more then a 15 minute walk or a 4 minute drive from the river walk area .
Kevin
junho de 2023
While a varied menu each day would have been nice, each day's food was fresh and adequate. Highly Recommend their pasta for dinner, add the chicken, it's worth it! The staff is wonderful! They were pleasant and helpful, greeted everyone as they came and went. Dealt with difficult customers with tact and grace. They are really good people!
Valerie
maio de 2023
I loved the entire experience at the hotel. Me and my husband was celebrating our birthday and decided to take a slight road trip. The hotel was very clean. Staff was warm and knowledgeable. We didn't know where to eat at or have fun but the attendant offered suggestions and have us a guide to near by entertainment. I was very pleased
Shonta0703
março de 2023
the location was great and loved how close it is to other restaurants and shops. extremely clean and had a bar in the lobby. the night attendant was absolutely amazing and deserves a raise
Meghan
junho de 2023
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